Direct Repair enables customers with eligible claims to proceed directly to a participating repair shop for a vehicle damage estimate after reporting the claim to MPI, instead of attending an MPI Service or Claim Centre. Direct Repair streamlines the repair process and can save time by eliminating the need to visit MPI for the first vehicle damage estimate.
Only certain claims are eligible for Direct Repair, and not all repair shops are eligible to perform vehicle damage estimates. Your estimate options will be discussed with you when you report your claim.
If your claim is eligible and you agree to participate in Direct Repair, call Forman Collision Centre to set up an appointment for an estimate. Let us know you are participating in Direct Repair and provide us with your claim number and licence plate number.
It is important to take your vehicle to an MPI accredited shop for repair. Accredited shops meet repair standards and have the right tooling, equipment and training to complete proper and safe repairs.
To obtain an MPI (Manitoba Public Insurance) claim number for a vehicle collision, vandalism, or bodily injury, report the incident immediately by calling 204-985-7000 (Winnipeg), 1-800-665-2410 (toll-free), or by using the online reporting form on the Manitoba Public Insurance website.
Key Information for MPI Claims
After reporting, you will be provided with a unique claim number to track your file, which should be used for all future inquiries regarding your Autopac claim.
